> For the complete documentation index, see [llms.txt](https://docs.oortech.com/oort/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oortech.com/oort/aion/ai-community-manager.md).

# AI Community Manager

Handles the full community operations loop: publishing announcements, answering member questions 24/7, keeping conversations alive, and removing violations — automatically.

<figure><img src="/files/s7PVozhbmg6B1apVnVNw" alt=""><figcaption></figcaption></figure>

#### What It Does

AI Community Manager runs four modules side by side: Announcement Center, 24/7 Community Q\&A, Community Engagement (powered by AI Community Booster), and Safety & Moderation. Together they cover everything from what gets said officially, to what gets answered on demand, to what keeps the room warm in between.

### How It Works

#### Announcement Center

Draft once, publish everywhere. Describe what you want to post and AION produces multilingual (CH + EN + more to come) drafts instantly. Preview before anything goes out, select your channels, and send — all from within your ops group.

Supported platforms: Telegram, Discord, LinkedIn, X, and more.

***

#### 24/7 Community Q\&A

AION answers community questions using only verified, up-to-date content from OORT's official news, documentation, and social channels. If the knowledge base is outdated, it says so. It never fabricates answers.

Responds in the same language the member used.

**Knowledge sources (refreshed daily):**

| Source               | Coverage                                              |
| -------------------- | ----------------------------------------------------- |
| Official news sites  | OORT Foundation, OORT Tech news and articles          |
| Official X / Twitter | Latest tweets from `@oortech` and configured accounts |
| Official docs        | `docs.oortech.com` — full site or specified page list |

The same article or tweet is never stored twice. This saves tokens and efforts.

**Knowledge base freshness transparency — what members see:**

| Knowledge age       | Bot behaviour                               |
| ------------------- | ------------------------------------------- |
| ≤ 1 week            | Answers normally, cites record date         |
| 1 week – 1 month    | Notes last update date in the reply         |
| 1 – 6 months        | Flags the gap; warns answer may be outdated |
| > 6 months          | States clearly no recent updates exist      |
| Nothing retrievable | "No records found" — no fabrication         |

If a source references a future date that's now passed, the bot rewrites it into past tense. Replies auto-match the member's language (CH / EN / more).

***

#### Boundaries

* Announcement Center requires explicit channel selection and send confirmation — no auto-broadcast.
* Q\&A only draws from the three verified source types (official news, official X account, official docs) — never open web search.
* Moderation actions are silent and non-disruptive by design, but always logged for review.

#### Community Engagement

A set of persona-based accounts keeps conversations alive during quiet periods and helps manage sentiment when needed. The official OORT bot never speaks in the group, engagement comes through natural-feeling community voices.

***

#### Safety & Moderation

Scams, spam, fake airdrops, and NSFW content are detected and removed near-instantly, silently, with no disruption to the community. Works across English and Chinese. More languages to come.

***

#### Relationship to Other [AION Modules](/oort/aion/aion-multi-ai-agent-system.md)

AI Community Manager is where approved social content lands for multi-platform distribution (via Announcement Center), and where AI Community Booster's persona system does its day-to-day engagement work. Q\&A and Moderation run independently of both, covering support and safety respectively.